TERMS OF USE
Last updated: September 1, 2026
These Terms of Use govern your access to and use of the TrackCell website. By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website.
The TrackCell website provides information about TrackCell, its laboratory inventory management software, features, services, and related business offerings. These Terms of Use apply to the public TrackCell website and do not by themselves govern the use of the TrackCell software application or services provided to customers under a separate agreement.
1. Use of the Website
You may use the TrackCell website for lawful business, informational, and evaluation purposes.
You agree not to use the website in a manner that violates applicable law, interferes with the operation or security of the website, attempts to gain unauthorized access to systems or information, or infringes the rights of TrackCell or others.
You may not use automated methods, malicious code, or other technologies to disrupt, damage, overload, probe, scan, or otherwise interfere with the website or its underlying systems.
The TrackCell website is intended primarily for business and professional audiences interested in laboratory inventory management and related services.
2. Intellectual Property
The content available on the TrackCell website, including its text, graphics, logos, branding, images, designs, software descriptions, features, and other materials, is owned by or licensed to TrackCell and is protected by applicable intellectual property laws.
You may view and use the website content for your own lawful informational and business evaluation purposes. You may not copy, reproduce, modify, distribute, publish, display, sell, license, or create derivative works from website content without prior written permission from TrackCell, except as permitted by applicable law.
The TrackCell name, logo, branding, and other identifying marks may not be used in a manner that suggests sponsorship, endorsement, affiliation, or authorization by TrackCell without prior written permission.
Nothing on this website grants you any ownership interest or license in the TrackCell software, source code, technology, trademarks, branding, or other intellectual property except as expressly stated in a separate written agreement with TrackCell.
3. Website Information and No Professional Advice
The information provided on the TrackCell website is for general informational, business, and product-evaluation purposes. We make reasonable efforts to provide accurate and useful information, but website content may not always be complete, current, or applicable to every laboratory or organization.
Information presented on this website regarding TrackCell features, capabilities, workflows, integrations, or services is provided for general informational purposes and may be updated, modified, or discontinued as the TrackCell platform develops.
TrackCell is an inventory management solution and is not intended to provide medical, clinical, diagnostic, legal, regulatory, or other professional advice. Nothing on this website should be interpreted as a substitute for the professional judgment, policies, procedures, or regulatory responsibilities of a laboratory, healthcare organization, or qualified professional.
Visitors and organizations are responsible for evaluating whether TrackCell is appropriate for their particular operational needs and for complying with all laws, regulations, accreditation requirements, organizational policies, and professional standards applicable to their activities.
4. Product Features and Availability
Information presented on the TrackCell website regarding product features, functionality, capabilities, integrations, availability, and services is provided for general informational and evaluation purposes.
TrackCell is continually developed and may be updated over time. Features, functionality, interfaces, technical requirements, and services described or displayed on the website may be modified, added, limited, replaced, or discontinued without prior notice.
Screenshots, illustrations, demonstrations, examples, and descriptions shown on the website are intended to demonstrate TrackCell's general functionality and may not exactly represent the version of the software available to a particular customer.
The availability of specific TrackCell features or services may depend on factors such as the customer's configuration, deployment, subscription or service arrangement, technical environment, and other applicable requirements.
Nothing on the TrackCell website constitutes a guarantee that any particular feature, functionality, integration, service, or future capability will be available indefinitely or included in a particular customer offering unless expressly stated in a written agreement with TrackCell.
5. Communications and Information You Submit
When you contact TrackCell through the website, including through a contact form or email, you are responsible for the information you choose to provide.
By submitting an inquiry or other communication, you authorize TrackCell to use the information you provide as reasonably necessary to respond to your request, communicate with you, evaluate your inquiry, and conduct related business activities in accordance with our Privacy Policy.
Please do not submit patient information, protected health information (PHI), medical records, confidential clinical information, passwords, authentication credentials, or other sensitive information through the public TrackCell website or its contact forms.
Submitting a contact form, requesting information, or communicating with TrackCell through the website does not create a customer, licensing, consulting, healthcare, fiduciary, or other contractual relationship between you or your organization and TrackCell. Any commercial relationship involving TrackCell products or services will be governed by the applicable written agreement between TrackCell and the customer.
TrackCell may respond to inquiries using the contact information you provide. Submission of an inquiry does not obligate TrackCell to provide products, services, demonstrations, proposals, or other business arrangements.
6. Prohibited Uses
You may use the TrackCell website only for lawful purposes and in accordance with these Terms of Use.
You may not use the website to:
Violate any applicable law, regulation, or legal requirement.
Attempt to gain unauthorized access to the website, accounts, servers, systems, networks, or information associated with TrackCell.
Interfere with, disrupt, damage, disable, or impair the operation, security, or availability of the website or related systems.
Introduce viruses, malware, malicious code, or other harmful technology.
Probe, scan, or test the vulnerability or security of the website or related systems without authorization.
Use automated tools, bots, scrapers, crawlers, or similar technologies to access or collect website content or data in a manner that places an unreasonable burden on the website or violates these Terms.
Copy, extract, reproduce, or use TrackCell website content or materials in violation of TrackCell's intellectual property rights.
Impersonate TrackCell, a TrackCell representative, another person, or another organization, or misrepresent your affiliation with any person or entity.
Use the website to transmit fraudulent, unlawful, abusive, harmful, or misleading communications.
Attempt to circumvent security features, access controls, usage restrictions, or other protections associated with the website.
TrackCell may restrict or terminate access to the website when reasonably necessary to protect the website, TrackCell, its users, or others, or to address violations of these Terms of Use.
7. Third-Party Websites and Services
The TrackCell website may contain links to third-party websites, services, resources, or content that are not owned, operated, or controlled by TrackCell. These links may be provided for convenience or informational purposes.
TrackCell does not control and is not responsible for the availability, content, security, accuracy, products, services, privacy practices, or terms of third-party websites or services.
Your use of a third-party website or service is subject to that third party's own terms, policies, and practices. We encourage you to review the applicable terms and privacy policies before providing information to or using third-party services.
The inclusion of a link to a third-party website or service does not necessarily imply that TrackCell endorses, sponsors, recommends, or is affiliated with that third party.
TrackCell is not responsible for losses or damages arising from your use of or reliance on third-party websites, services, products, or content, except to the extent responsibility cannot be excluded under applicable law.
8. Disclaimer of Warranties
The TrackCell website and the information, materials, and content available through it are provided on an “as is” and “as available” basis.
To the extent permitted by applicable law, TrackCell makes no warranties or representations, express or implied, regarding the operation, availability, accuracy, completeness, reliability, or suitability of the website or its content for any particular purpose.
While we make reasonable efforts to maintain accurate and current information, we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from harmful components, or that all information presented on the website will always be complete or current.
Information about TrackCell products, features, capabilities, and services on this website is provided for general informational and evaluation purposes. Any warranties or commitments relating to TrackCell software or services provided to a customer will be governed by the applicable written agreement between TrackCell and that customer.
Nothing in these Terms of Use excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.
9. Limitation of Liability
To the fullest extent permitted by applicable law, TrackCell and its owners, officers, employees, contractors, representatives, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your access to, use of, inability to use, or reliance on the TrackCell website or its content.
TrackCell will not be responsible for losses or damages resulting from interruptions, errors, omissions, inaccuracies, security incidents, third-party services, or other circumstances associated with use of the website, except to the extent such liability cannot lawfully be excluded or limited.
The TrackCell website is provided for general informational and product-evaluation purposes. Visitors and organizations remain responsible for their own operational, purchasing, regulatory, clinical, and business decisions and should not rely on website content as a substitute for appropriate professional judgment.
Any liability arising from the use of TrackCell software or services by a customer will be governed by the applicable written agreement between TrackCell and that customer rather than these website Terms of Use.
Nothing in these Terms of Use is intended to exclude or limit liability that cannot be excluded or limited under applicable law.
10. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless TrackCell and its owners, officers, employees, contractors, and representatives from claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from or relating to:
Your unlawful or unauthorized use of the TrackCell website;
Your violation of these Terms of Use;
Your infringement or violation of the rights of another person or organization; or
Information or materials you submit through the website in violation of applicable law or these Terms.
TrackCell reserves the right to assume control of the defense of any matter subject to indemnification, in which case you agree to reasonably cooperate with the defense.
11. Changes to the Website and Terms of Use
TrackCell may update, modify, suspend, or discontinue portions of the website, its content, or its functionality from time to time without prior notice.
We may also revise these Terms of Use periodically to reflect changes to the website, our business practices, applicable legal requirements, or other circumstances.
When these Terms of Use are updated, we will post the revised version on this page and update the “Last updated” date at the top of the Terms.
Your continued use of the TrackCell website after revised Terms of Use are posted constitutes your acceptance of the updated Terms to the extent permitted by applicable law. If you do not agree with the revised Terms, you should discontinue use of the website.
12. Governing Law
These Terms of Use and your use of the TrackCell website will be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict-of-law principles, except to the extent otherwise required by applicable law.
Any dispute arising out of or relating to these Terms of Use or the TrackCell website will be subject to the applicable laws and jurisdictional requirements governing the parties and the dispute.
13. Severability and Entire Agreement
If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary to make it enforceable where permitted by law. If it cannot be made enforceable, it will be severed from these Terms, and the remaining provisions will continue in full force and effect.
These Terms of Use, together with the TrackCell Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement between you and TrackCell regarding your use of the public TrackCell website.
These Terms of Use do not replace or modify any separate written agreement governing TrackCell software, subscriptions, services, licensing, implementation, support, or other commercial arrangements. If a separate written agreement applies to a TrackCell customer and conflicts with these website Terms regarding the subject matter of that agreement, the applicable written agreement will control.
Failure by TrackCell to enforce any provision of these Terms of Use does not constitute a waiver of that provision or of TrackCell's right to enforce it later.
14. Contact Us
If you have questions about these Terms of Use, the TrackCell website, or other general inquiries, please contact us at:
TrackCell
Email: info@trackcellhq.com
We will review inquiries and respond as appropriate.